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Branch Manager Roles and Responsibilities

We are looking for a talented Branch Manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

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Branch Manager Responsibilities include:

  • Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives

  • Providing training, coaching, development and motivation for bank personnel

  • Developing forecasts, financial objectives and business plans

  • Assess local market conditions and identify current and prospective sales opportunities

  • Develop forecasts, financial objectives and business plans

  • Meet goals and metrics

  • Manage budget and allocate funds appropriately

  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation

  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

  • Address customer and employee satisfaction issues promptly

  • Adhere to high ethical standards, and comply with all regulations/applicable laws

  • Network to improve the presence and reputation of the branch and company

  • Stay abreast of competing markets and provide reports on market movement and penetration

Requirements :

  • Proven branch management experience, as a Bank Manager or similar role

  • Sufficient knowledge of modern management techniques and best practises

  • Ability to meet sales targets and production goals

  • Familiarity with industry’s rules and regulations

  • Excellent organizational skills

  • Results driven and customer focused

  • Leadership and human resources management skills

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Connect with us

We always look for new and exciting opportunities. Let's connect.

832 802 3612

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